A proposal follows the institution’s actual need and an agreed scope.
INTERIM IMAGE · Colleagues with visible faces discussing a process during a working session
Map the first friction
Identify the institution, affected journey, decision owner, available evidence and desired change. A field inquiry, an operating path and a software implementation require different commitments.
Agree delivery and ownership
Specify deliverables, acceptance, access, operating responsibilities, exclusions and the next observation. Price and timing follow those commitments; payment never buys a favorable assessment.
